Accessibility

Accessibility Statement

VitalVault is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to make our website accessible to all users, including those with visual, hearing, cognitive, and motor impairments. We believe that everyone should have equal access to information about our wellness products and services.

Accessibility Features

Our website includes the following accessibility features:

Clear and consistent navigation structure
Descriptive page titles and headings
Alternative text for images
Keyboard navigation support
Readable fonts and color contrast
Resizable text without loss of functionality
Form labels and error messages
Skip navigation links

Standards & Guidelines

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly:

Review and test our website for accessibility issues
Update content and features to improve accessibility
Train our team on accessibility best practices
Seek feedback from users about accessibility barriers
Work with accessibility experts and consultants

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or plugins may not be fully under our control. We work with our vendors to ensure their tools meet accessibility standards.

Assistive Technology Compatibility

Our website is designed to be compatible with common assistive technologies, including:

Screen readers (JAWS, NVDA, VoiceOver)
Screen magnification software
Speech recognition software
Alternative input devices

Accessibility of Our Products

We also consider accessibility in our physical wellness products:

Clear user manuals with large print options available
Intuitive controls and interfaces
Audio and visual indicators
Accessible entry and exit features where applicable
Consultation services to discuss accessibility needs

If you have specific accessibility requirements for our wellness equipment, please contact us to discuss how we can accommodate your needs.

Feedback & Assistance

We welcome your feedback on the accessibility of our website and products. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Email: accessibility@vitalvault.com
Phone: 1-800-VITAL-VAULT
Contact form

When reporting an accessibility issue, please include:

The web page or product where you encountered the issue
A description of the problem
The assistive technology you were using (if applicable)
Your contact information so we can follow up

We will respond to accessibility feedback within 3-5 business days and work to resolve issues as quickly as possible.

Alternative Formats

If you need information from our website in an alternative format, such as:

Large print documents
Audio format
Braille
Plain text

Please contact us and we'll be happy to provide the information in your preferred format.

Physical Accessibility

Our showroom and facilities are designed to be accessible to all visitors:

Wheelchair accessible entrances and pathways
Accessible parking spaces
Accessible restrooms
Clear signage
Assistance available upon request

If you plan to visit our showroom and have specific accessibility needs, please contact us in advance so we can ensure your visit is comfortable and accommodating.

Limitations & Exceptions

Despite our best efforts, some content or features may not yet be fully accessible. We are actively working to address these limitations and appreciate your patience as we continue to improve.

Legal Compliance

VitalVault is committed to complying with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Updates to This Statement

We review and update this accessibility statement regularly to reflect our ongoing efforts and improvements. This statement was last updated on January 24, 2026.